Community Health Advocate

1 month ago


Philadelphia, Pennsylvania, United States Vanna Health Full time
About Vanna Health

Vanna Health is a pioneering organization that reimagines care for individuals with serious mental illness. Our mission is to empower these individuals to lead healthy and meaningful lives by providing physical and mental healthcare support and connecting them to community programs.

Our Approach

We leverage technology-enabled solutions, developed by our in-house team of engineers and designers, to ensure our staff and members are well-supported. Our interdisciplinary team of coaches and clinicians delivers in-person and virtual community-based engagement, connecting members to established psychosocial rehabilitation programs, resources for housing, transportation, and digital engagement opportunities.

The Role

We are seeking a Community Outreach Specialist who is passionate about working in and advocating for their community. This individual will play a critical role in physical and behavioral health coaching for members with serious mental illness. The Community Outreach Specialist will provide daily support and care navigation, building trusting relationships with members, understanding their personal goals, and connecting them to the appropriate resources to achieve those goals.

Responsibilities
  • Conduct community outreach to individuals living with serious mental illness at various locations, including homes, community events, ERs, Crisis Response Centers, shelters, and other frequented locations.
  • Engage individuals by learning about personal goals to identify immediate social, behavioral, and physical health needs.
  • Promote recovery-oriented thinking and act as a role model for individuals, providing encouragement and advocacy across all points in recovery.
  • Assist in coordinating care for individuals when required, including attending appointments and coordinating transportation.
  • Provide physical health coaching, where applicable, with training provided by Vanna.
  • Adhere to documentation protocols for outreach, encounters, and other requirements related to responsibilities.
  • Provide input to the team to ensure that Vanna's model is peer-led, person-centric, and adapted to local needs and culture.
  • Collaborate with other members of the Vanna Team.
About You

We are looking for an individual with 2+ years of experience working directly with individuals with serious mental illness in and around the community of Philadelphia, PA. The ideal candidate will have a strong belief in the recovery potential of individuals with serious mental illness and be eager to support the physical health needs of members. They will also have the ability to work in a team, be interested in improving and using technology workflows, and have familiarity with or a willingness to learn Gmail and Google Suite, Slack, and Vanna's electronic health record.

Benefits
  • Full medical, dental, and vision insurance.
  • 401K.
  • HSA/FSA/Dependent Care FSA options.
  • PTO (including sick time, personal time, and vacation).
  • Company-paid holidays off.


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