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Absence Claims Management Specialist
2 months ago
Alternate Locations:
Work from Home; Omaha, NE; Phoenix, AZ; US Midwest; US Southwest; US West
Work Arrangement:
Remote:
This position allows for a work-from-home setup for employees who reside outside of a reasonable commuting distance to an office location.
Relocation assistance:
is not available for this position.
Requisition #: 73155
Role Overview
We are looking for a dedicated Integrated Absence Claims Specialist to enhance our expanding claims department.
As an Integrated Absence Claims Specialist, your primary responsibility will be to oversee a portfolio of Short-Term Disability claims and their related leaves.
Your duties will include conducting initial and ongoing interviews with claimants, acquiring and assessing medical documentation, and making timely and ethical decisions regarding claims.
You will undergo comprehensive training to develop essential skills and build the confidence necessary for success in this role.
If you thrive in a dynamic team environment while working from home, we encourage you to explore this opportunity further.Key Responsibilities
Engaging with claimants, employers, and various healthcare professionals via phone and email to collect information pertinent to Short-Term Disability Claims, Family Medical Leaves, and applicable state benefits.
Collaborating with fellow case managers, nurse case managers, and consulting physicians to ensure timely and appropriate claim resolutions.
Analyzing complex medical records and effectively utilizing a variety of tools and resources to determine suitable approval durations and future action plans.
Executing precise financial calculations in accordance with company and state regulations.
Delivering exceptional customer service while proactively identifying customer needs and potential areas for improvement.
Qualifications
Essential Requirements:
High School diploma or GED
1-2 years of experience in claims, leaves, or customer service
Strong written and verbal communication abilities
Excellent organizational skills with the capacity to manage multiple tasks
Preferred Qualifications:
Experience in disability and/or absence management
Strong numerical skills for payment calculations
Company Culture
At Lincoln Financial Group, we are passionate about our work. We make significant contributions daily to empower our clients to take control of their lives.
Working alongside dedicated and talented colleagues, we build rewarding careers and stronger communities through a company that values diverse perspectives, insights, and contributions, investing in programs that enable each of us to shape our future.
Benefits
A clearly defined career framework to assist in managing your career
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching, and employee assistance programs
Tuition assistance program
A leadership team that prioritizes your health and well-being, offering a remote work environment and flexible hybrid work options
Effective productivity tools and training
Compensation:
$32.45
Actual base pay may vary based on non-discriminatory factors such as work experience, education, location, licensure requirements, proficiency, and qualifications necessary for the role.
Additionally, the role may qualify for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit, and individual.
Other rewards may include long-term incentives, sales incentives, and Lincoln's standard benefits package.About Lincoln Financial Group
Lincoln Financial Group assists individuals in planning, protecting, and retiring with confidence. The company serves approximately 17 million customers across four core businesses – annuities, life insurance, group protection, and retirement plan services. Lincoln Financial Group is committed to fostering a diverse and inclusive environment and is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
