Guest Experience Lead

4 days ago

Tampa, Florida, United States McDonald's Full time
Be the Face of McDonald's

We're looking for a Guest Experience Lead to join our team at McDonald's. As a key member of our restaurant staff, you'll be responsible for ensuring that every guest has an exceptional experience.

Key Responsibilities:
  • Lead the guest experience by checking in with guests and ensuring they're enjoying themselves.
  • Be the solution by handling guest concerns and providing a resolution to their satisfaction.
  • Work collaboratively with your team to maintain a welcoming, friendly, and clean restaurant environment.
  • Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features.
Requirements:
  • A humble and hospitable demeanor.
  • Passion for helping and serving others (customers and fellow team members).
  • A desire to learn and grow.
  • The ability to communicate effectively and anticipate customer needs.

We're an equal opportunity employer and value diversity at our company. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact the restaurant you are applying to request accommodation(s).

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job.

People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

We're committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws.

A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

Please contact us if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day.

We also fully support employees who stay home from work if they are feeling sick.

Read more about the ways we are prioritizing health at McDonald's.

We sincerely thank you for your continued trust in the Golden Arches.

  • Guest Experience Lead

    3 weeks ago

    Tampa, Florida, United States McDonald's Full time

    Join Our Team at McDonald'sWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Lead. As a key member of our restaurant team, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Provide exceptional customer service...

  • Guest Services Director

    2 days ago

    Tampa, Florida, United States Evolution Parking & Guest Services Full time

    About Evolution Parking & Guest ServicesWe are a leading provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide.Our focus on the hotel industry allows us to deliver a sophisticated guest service platform without distractions from other verticals.Job SummaryThe Guest Services Manager will oversee all...

  • Guest Experience Manager

    2 weeks ago

    Tampa, Florida, United States McDonald's Full time

    Join Our Team as a Guest Experience LeadWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Lead. As a key member of our restaurant team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a positive experience at McDonald's.Key Responsibilities:Lead the...

  • Guest Experience Manager

    4 days ago

    Tampa, Florida, United States McDonald's Full time

    About the RoleWe are seeking a skilled Guest Experience Lead to join our team at McDonald's. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.Key ResponsibilitiesLead the guest experience by checking in with customers and ensuring they are enjoying...

  • Guest Experience Coordinator

    1 month ago

    Tampa, Florida, United States Bowlero corporation Full time

    Job SummaryThe Supervisor role at Bowlero Corporation is a dynamic and challenging position that requires a strong leader to oversee the in-center experience and bring it to life every day for our guests. As a key member of our management team, you will be responsible for maintaining a world-class standard and ensuring exceptional guest satisfaction.Key...

  • Guest Experience Ambassador

    4 days ago

    Tampa, Florida, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at Marriott International Inc. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences that exceed our guests' expectations.Your primary focus will be on providing personalized service, addressing guest requests, and ensuring a...

  • Guest Experience Ambassador

    4 weeks ago

    Tampa, Florida, United States Marriott Hotels & Resorts Full time

    Creating Unforgettable Guest ExperiencesAt Marriott Hotels & Resorts, we understand the significance of making a lasting impression on our guests. As a Guest Arrival Expert, you will play a vital role in ensuring that every guest feels welcome and valued throughout their stay.Key Responsibilities:Develop and implement strategies to enhance the guest arrival...

  • Guest Experience Specialist

    4 weeks ago

    Tampa, Florida, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at JW Marriott Tampa Water Street. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for throughout their stay.Key ResponsibilitiesProcess operational...

  • Guest Experience Expert

    2 weeks ago

    Tampa, Florida, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Experience Expert to join our team at Marriott International Inc. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.Key ResponsibilitiesProcess operational needs and address guest requests...

  • Guest Experience Supervisor

    4 weeks ago

    Tampa, Florida, United States Tbb Inc Full time

    Job Title: Guest Experience SupervisorAt Tbb Inc, we are seeking a highly skilled Guest Experience Supervisor to join our team. As a key member of our Sales and Member Relations department, you will be responsible for delivering exceptional guest experiences and ensuring the highest level of customer satisfaction.Key Responsibilities:Support the recruiting,...

  • Guest Experience Ambassador

    4 weeks ago

    Tampa, Florida, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at The Tampa EDITION. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences that exceed our high standards.Your primary focus will be on processing operational needs, addressing guest requests, and...

  • Guest Experience Ambassador

    2 days ago

    Tampa, Florida, United States Marriott International Inc Full time

    As a Guest Experience Expert at Marriott International, you will be responsible for delivering exceptional service to our guests. Your role will involve processing operational needs, addressing guest requests, and completing reports. You will also be empowered to move about your space and do what needs to be done to ensure a memorable and unique experience...

  • Guest Experience Specialist

    3 weeks ago

    Tampa, Florida, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at JW Marriott Tampa Water Street. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions throughout their stay.Key ResponsibilitiesProcess operational needs and address...

  • Guest Experience Ambassador

    4 weeks ago

    Tampa, Florida, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at Marriott International, Inc. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service delivery.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and professional...

  • Guest Experience Specialist

    4 weeks ago

    Tampa, Florida, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at Marriott International, Inc. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service delivery.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and professional...

  • Expert in Guest Experience

    4 weeks ago

    Tampa, Florida, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at Marriott International, Inc. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service delivery.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and professional...

  • Guest Experience Supervisor

    2 weeks ago

    Tampa, Florida, United States Tbb Inc Full time

    Job Title: Guest Experience SupervisorJoin Tbb Inc as a Guest Experience Supervisor and take on a challenging role that requires exceptional leadership and customer service skills. As a key member of our team, you will be responsible for managing the guest experience at our events, ensuring that every fan has an unforgettable experience.Key...

  • Lifestyle Guest Experience Coordinator

    7 days ago

    Tampa, Florida, United States Marriott Hotels & Resorts Full time

    Deliver Exceptional Guest ExperiencesAt Marriott Hotels & Resorts, we're committed to creating unforgettable experiences for our guests. As a Guest Experience Specialist, you'll play a vital role in delivering personalized services that exceed our guests' expectations.Key Responsibilities:Develop and implement strategies to enhance guest satisfaction and...

  • Lifestyle Guest Experience Coordinator

    3 days ago

    Tampa, Florida, United States Marriott Hotels & Resorts Full time

    Delivering Unforgettable Guest ExperiencesAt Marriott Hotels & Resorts, we're committed to crafting memorable experiences for our guests. As a Guest Experience Specialist, you'll play a vital role in delivering exceptional service that sets us apart from the rest.Key Responsibilities:Develop and implement personalized guest experience strategiesCollaborate...

  • Lifestyle Guest Experience Ambassador

    3 weeks ago

    Tampa, Florida, United States Marriott Hotels & Resorts Full time

    Delivering Unforgettable Guest ExperiencesAt Marriott Hotels & Resorts, we're committed to crafting unique and memorable experiences for our guests. As a Guest Experience Specialist, you'll play a vital role in delivering exceptional service that exceeds our guests' expectations.Key Responsibilities:Develop and implement personalized guest experiences that...