ServiceNow Systems Administrator

4 days ago


Tallahassee, Florida, United States Global Channel Management, Inc Full time
Job Title: ServiceNow Systems Administrator

Global Channel Management, Inc is seeking a highly skilled ServiceNow Systems Administrator to join our team.

Key Responsibilities:

  • Act as a ServiceNow System Administrator to ensure the health and performance of the ServiceNow platform.
  • Complete the configuration and customization of applications within the ServiceNow platform.
  • Build, manage, and support workflows within the ServiceNow platform.
  • Ensure that ServiceNow usage and development follow industry best practices.

Requirements:

  • Five years of experience with the ServiceNow platform.
  • Four or more years of experience as a Certified ServiceNow System Administrator.
  • Three or more years of experience as a Certified Professional Application Developer or a Certified Professional Implementer.
  • Experience in ServiceNow Platform Implementation, Management Instrumentation and Discovery (MID) Server, and Configuration Management Database modules.
  • Knowledge of ITIL principles and best practices, as well as ServiceNow's IT Operations Management (ITOM) and Strategic Portfolio Management (SPM) configurations.
  • Experience with administering Windows servers and knowledge of IT standards in a criminal justice environment.
  • Excellent problem-solving skills to address technical challenges and optimize system performance.

Preferred Qualifications:

  • Knowledge of ServiceNow's Governance, Risk, and Compliance configuration management support and best practices.
  • Knowledge of ServiceNow's Performance Analytics configuration management support and best practices.

Work Environment:

This is a non-remote position.



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