ServiceNow Systems Administrator
4 days ago
Global Channel Management, Inc is seeking a highly skilled ServiceNow Systems Administrator to join our team.
Key Responsibilities:
- Act as a ServiceNow System Administrator to ensure the health and performance of the ServiceNow platform.
- Complete the configuration and customization of applications within the ServiceNow platform.
- Build, manage, and support workflows within the ServiceNow platform.
- Ensure that ServiceNow usage and development follow industry best practices.
Requirements:
- Five years of experience with the ServiceNow platform.
- Four or more years of experience as a Certified ServiceNow System Administrator.
- Three or more years of experience as a Certified Professional Application Developer or a Certified Professional Implementer.
- Experience in ServiceNow Platform Implementation, Management Instrumentation and Discovery (MID) Server, and Configuration Management Database modules.
- Knowledge of ITIL principles and best practices, as well as ServiceNow's IT Operations Management (ITOM) and Strategic Portfolio Management (SPM) configurations.
- Experience with administering Windows servers and knowledge of IT standards in a criminal justice environment.
- Excellent problem-solving skills to address technical challenges and optimize system performance.
Preferred Qualifications:
- Knowledge of ServiceNow's Governance, Risk, and Compliance configuration management support and best practices.
- Knowledge of ServiceNow's Performance Analytics configuration management support and best practices.
Work Environment:
This is a non-remote position.
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