Operations Manager

1 month ago


San Antonio, Texas, United States Action Behavior Centers Full time
About the Role

We are seeking a highly skilled and experienced Operations Manager to lead our clinical operations and drive excellence in our Autism Services. As a key member of our leadership team, you will be responsible for overseeing the overall operations of our facilities, ensuring the highest level of quality care and services for our clients and their families.

Key Responsibilities
  • Metrics & Financials: Develop and implement effective metrics and financial management systems to track key performance indicators, clinic budgets, and team performance.
  • Community Engagement: Foster strong relationships with families, providing education and guidance throughout the onboarding journey, and ensuring a seamless transition to our services.
  • Team Leadership: Attract, engage, and retain a high-performing team of professionals, delivering exceptional clinical outcomes and exceeding client expectations.
  • Clinical Outcomes: Collaborate with our clinical team to develop and implement strategies to improve clinical outcomes, quality, and patient satisfaction.
Requirements
  • Leadership Experience: At least 4-6 years of experience in people management, leading large teams of professionals across multiple sites or districts.
  • Education: Bachelor's or Master's degree in a relevant field, or considerable people management experience required.
  • Communication Skills: Strong and professional communication style among department leaders, with the ability to effectively communicate with families and clients.
  • Impact Player: A results-driven individual who can make a significant impact on our organization and drive excellence in our Autism Services.
About Us

Action Behavior Centers is a leading provider of Applied Behavior Analysis (ABA) therapy for pediatric patients with autism. We are committed to empowering children with autism to achieve their full potential and providing exceptional care and services to our clients and their families.


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