Housing Support Specialist

2 months ago

Wilmington, California, United States The Salvation Army USA Western Territory Full time

Mission Statement

The Salvation Army is a global organization, rooted in the Christian faith, dedicated to spreading the teachings of the Bible. Our work is driven by the love of God, with a mission to share the gospel of Jesus Christ and to address human needs without discrimination.

Position Overview

The Housing Support Specialist is an integral member of a collaborative team. This role focuses on assisting individuals in finding and securing stable housing as swiftly as possible through proactive engagement with landlords, property managers, and housing authorities.

Key Responsibilities

  • Conduct outreach, research, and community engagement to foster partnerships with landlords and property management entities willing to accommodate program participants.
  • Guide participants in identifying suitable neighborhoods, conducting housing searches, and negotiating terms with potential landlords on their behalf.
  • Establish and nurture relationships with landlords and property management firms.
  • Facilitate resolution of landlord-tenant disputes to promote successful housing arrangements.
  • Assist in the preparation and submission of housing applications, both subsidized and unsubsidized.
  • Perform inspections of potential housing units to ensure they meet program standards.
  • Collaborate with Case Managers to support participants during their transition into permanent housing, which may include accessing financial assistance for rent, moving expenses, and essential household items.
  • Manage client funds for payments to property management, landlords, and utility companies.
  • Provide education on tenant rights and responsibilities, housing discrimination, and effective communication with landlords.
  • Maintain open communication with landlords to gauge their satisfaction with the program and address any inquiries or concerns.
  • Document and keep current records of services provided to participants in the Homeless Management Information System (HMIS), Housing Stability Plan, and other relevant documentation.
  • Participate in team meetings and attend required training sessions.
  • Address complaints regarding housing conditions and mediate as necessary.
  • Share on-call responsibilities with the multi-disciplinary team.
  • Embrace a comprehensive approach to assist clients in maintaining housing stability and independent living.
  • Perform additional duties as assigned.

Working Conditions

Ability to engage in physical activities such as walking, standing, bending, and lifting up to 25 lbs. Proficiency in operating office equipment, including computers and telephones.

Minimum Qualifications

  • Bachelor's degree in social work or a related discipline.
  • At least one year of experience in affordable housing services.
  • One year of experience working with individuals experiencing homelessness, particularly those with mental health or substance use challenges.
  • Strong communication skills.
  • A valid driver's license and a good driving record.

Skills, Knowledge & Abilities

  • Commitment to the holistic mission of The Salvation Army.
  • Ability to represent The Salvation Army effectively within the community.
  • If in recovery, a minimum of five years of sobriety with evidence of an active recovery program.
  • Strong teamwork skills and a commitment to excellence in housing services.

Equal Opportunity Employer

The Salvation Army is an equal opportunity employer, welcoming applicants from diverse backgrounds and experiences.

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