Healthcare Reception Specialist

1 week ago


Roseville Michigan, United States Together Women's Health, LLC Full time

Position Overview:


Together Women's Health, LLC is in search of a dedicated Reception Specialist to enhance our front office operations.

The Reception Specialist serves as the first point of contact for patients, ensuring a friendly and professional atmosphere. This role is essential in delivering exceptional customer service, whether through phone interactions or face-to-face greetings.

The Reception Specialist will manage patient check-ins, schedule future appointments, and efficiently utilize our Electronic Health Record system.

The ideal candidate should be flexible and willing to travel as needed between various office locations.

Key Responsibilities:
Providing a warm and welcoming experience for every patient

Accurately completing and updating patient insurance details

Using the Electronic Health Record system to facilitate patient registration and visits with healthcare providers

Assisting patients with the check-out process, including scheduling follow-up appointments and providing necessary referral information

Verifying insurance eligibility to ensure smooth billing processes

Collecting co-pays and deductibles in accordance with billing policies

Managing the appointment line and responding to email appointment requests

Coordinating appointments for patients across various office sites and diagnostic departments


The ideal candidate will demonstrate a strong commitment to delivering exceptional service, ensuring that each patient's experience is professional, compassionate, and meets their needs.

Experience in a healthcare environment is preferred, and new graduates from accredited medical assistant or receptionist programs are encouraged to apply.

Qualifications:
Required: Previous experience in customer service

Preferred: At least one year of experience in a medical office setting

Strong verbal and written communication skills

Detail-oriented with the ability to manage multiple tasks effectively

Why Choose Together Women's Health, LLC?

We are a rapidly expanding network of OBGYN private practices committed to enhancing the lives of our healthcare partners and their patients.

Our mission drives us to invest in our talented teams, ensuring that our core values are not just words on paper but principles we embody every day.

As a full-time employee, you will enjoy a comprehensive benefits package, including health care (medical, dental, and vision), a retirement plan with a generous company match, life insurance, and paid time off, all within a supportive and friendly work environment.

Together Women's Health, LLC is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive workplace for all employees.

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