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Assistant Restaurant General Manager

2 months ago

Knoxville, Tennessee, United States Applebee's Grill & Bar Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Applebee's Grill & Bar. As an Assistant Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated staff.

Key Responsibilities
  • Assist the Restaurant Manager in overseeing daily restaurant operations, including customer service, food quality, and staff performance.
  • Lead a team of servers, bartenders, and kitchen staff to ensure seamless service delivery and high-quality food preparation.
  • Monitor and control labor costs, inventory, and cash handling to maintain profitability.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Collaborate with the Restaurant Manager to create and execute marketing promotions, events, and menu initiatives.
  • Conduct regular staff training and coaching to enhance skills and knowledge.
  • Manage conflicts and issues in a professional and diplomatic manner.
Requirements
  • Previous experience in restaurant management, preferably in a casual dining environment.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong knowledge of restaurant operations, including food safety, inventory management, and labor laws.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Flexible scheduling and work-life balance.
  • Meal discounts and other perks.