Patient Access Scheduling Coordinator

6 days ago


Bakersfield, California, United States Adventist Health Full time
Job Summary

As a Patient Access Scheduling Representative at Adventist Health, you will play a vital role in facilitating patient medical and financial clearance. You will utilize your medical and healthcare knowledge, clinical judgment, and communication skills to resolve difficulties surrounding patient access, authorization of services, and coordination of scheduled programs.

Key Responsibilities
  • Coordinate and schedule patient care for all wellness programs, ensuring seamless communication between patient scheduling staff and user departments, physicians, and patient clients.
  • Answer telephone inquiries regarding physician referrals and cover front desk duties as needed, maintaining patient scheduling data bases.
  • Collaborate with patient financial services to ensure appropriate authorizations are obtained in accordance with PFS policy and procedure, submitting documentation for retro-authorization as necessary.
  • Develop and disseminate monthly Wellness newsletters, update the website, and create promotional flyers to promote Adventist Health's services.
  • Participate in training and perform other duties as assigned by department leadership.
Requirements
  • High School Education/GED or equivalent: Preferred
  • Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
  • Two years' healthcare experience: Preferred
About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving over 90 communities on the West Coast and Hawaii. Our team of 37,000 includes employees, physicians, and volunteers driven by a shared mission: living God's love by inspiring health, wholeness, and hope.



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