Customer Service Ambassador

4 weeks ago


San Antonio, Texas, United States Cloud9 Full time
Job Overview

We are seeking a highly motivated Customer Service Ambassador to join our team. As the face of Cloud9, you will be responsible for delivering exceptional customer experiences during live promotional events and advertising campaigns.

Key Responsibilities:

  • Engage with customers, providing information and answering questions about services and products.
  • Ensure a positive customer experience by delivering professional and friendly service.
  • Address customer feedback and resolve any issues promptly.
  • Collaborate with the events team to set up and break down event booths and promotional displays.
  • Collect customer data for feedback and market research purposes.

Requirements:

  • Previous experience in customer service or sales is preferred.
  • Strong interpersonal and communication skills.
  • Ability to stand and move around for extended periods during events.
  • Positive attitude and ability to work in a team-oriented environment.
  • Flexible schedule, including evenings and weekends.

At Cloud9, we value creativity, diversity, and collaboration. Our workplace is a dynamic space where innovation thrives, and ideas take flight. Every team member is a vital part of our success story, contributing to the shared journey of reaching new heights in marketing excellence.



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