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Customer Service Representative

2 weeks ago


Lexington, North Carolina, United States Food Lion Full time
Job Description: At Food Lion, we are passionate about providing our customers with an exceptional shopping experience. As a Customer Service Representative, you will play a vital role in achieving this goal by delivering fast, friendly, and flexible service to our customers.

About Us: Food Lion has been a trusted grocery store chain in the Southeastern and Mid-Atlantic states for over 60 years. We pride ourselves on offering an easy, fresh, and affordable shopping experience to our communities. Our mission is to provide our customers with the products they want, when and where they want them, at prices they can afford.

About the Role: In this exciting role, you will be responsible for assisting customers with their purchases, processing transactions accurately, and maintaining a clean and organized workspace. You will also work closely with your colleagues to ensure that our store runs smoothly and efficiently.

Key Responsibilities:
  1. • Greet customers and offer assistance with finding products
    • Process transactions accurately and efficiently using our point-of-sale system
    • Maintain a clean and organized workspace, including the checkout lanes and surrounding areas
    • Work collaboratively with colleagues to achieve sales goals and maintain high standards of customer service
    • Perform other duties as assigned by management

Requirements: To be successful in this role, you will need:
  1. • High school diploma or equivalent
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and multitask effectively
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system
    • Physical ability to stand for long periods, lift up to 50 pounds, and perform repetitive tasks

Benefits: As a valued member of our team, you will enjoy a range of benefits, including competitive pay, opportunities for career advancement, and a comprehensive training program.