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Healthcare Customer Service Specialist

2 months ago

Edmond, Oklahoma, United States Walker Healthforce Full time

Position Title: Patient Services Representative

Company: Walker Healthforce

Job Overview:
Walker Healthforce is actively seeking a dedicated Patient Services Representative to join our esteemed healthcare client.

Role Responsibilities:
As a Patient Services Representative, you will be responsible for:

  • Registering, classifying, and admitting patients while scheduling their appointments.
  • Conducting interviews with patients and their families to gather essential personal, demographic, and financial information necessary for patient registration.
  • Following established procedures and guidelines to schedule appointments effectively.
  • Managing the flow of patients and visitors using the hospital information system.
  • Providing general information regarding hospital access and operational procedures to patients and visitors.
  • Directing patients and visitors to appropriate resources for additional inquiries.
  • Reviewing registrations, admissions, and appointments to ensure accuracy.
  • Receiving and processing physician orders for patient admission, registration, or scheduling.
  • Collecting payments and issuing receipts for services rendered by the hospital.

Qualifications:
To be considered for this role, candidates should possess:

  • A minimum of 1 year of general office experience.
  • A Bachelor's degree.

About Walker Healthforce:
Walker Healthforce is recognized as a leader in the healthcare consulting sector, known for our commitment to performance, precision, and integrity. As a certified WMBE, we deliver comprehensive healthcare IT and clinical solutions to hospitals, health systems, and payer organizations, including top Fortune 100 companies across the nation.

We pride ourselves on being healthcare experts, offering customized solutions rather than one-size-fits-all services. With nearly 20 years of experience, we have consistently exceeded expectations.

Diversity Commitment:
Walker Healthforce is an Equal Opportunity Employer dedicated to fostering a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, or protected veteran status.