Customer Service Representative

1 month ago


Edmond, Oklahoma, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive experience for every customer
  • Assist customers in selecting the right products and services, providing expert advice and guidance
  • Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction
  • Build strong relationships with wholesale and retail customers, understanding their needs and preferences
  • Stay up-to-date on product knowledge, features, and benefits, making recommendations to customers
  • Maintain a clean and organized store environment, adhering to company standards
  • Participate in sales promotions and initiatives, driving business growth and revenue
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • At least 18 years of age; legally authorized to work in the country of employment
  • Ability to lift up to 50 pounds frequently and up to 70 pounds occasionally
  • Willingness to work a variety of shifts, including evenings and weekends
Preferred Qualifications
  • Valid driver's license; reliable transportation
  • Previous experience in retail, customer service, or sales
  • Knowledge of paint and paint-related products; experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in multiple languages
About Sherwin-Williams

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our employees with a positive and inclusive work environment, opportunities for growth and development, and a comprehensive benefits package.

We are an equal opportunity employer, dedicated to diversity and inclusion. We welcome applications from qualified individuals who share our values and are passionate about delivering exceptional customer service.



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