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AWS Marketing Operations Manager

2 months ago

Arlington, Virginia, United States AmazonWebServices Full time

Company Overview: Amazon Web Services (AWS) stands as the leading and most widely embraced cloud platform globally, delivering over 200 fully featured services from data centers around the world.

Customer Engagement: A diverse range of clients, from rapidly growing startups to major enterprises and key government agencies, leverage AWS to reduce expenses, enhance agility, and foster innovation.

Role Overview: As a vital member of the AWS Product Marketing Operations team, you will collaborate with various stakeholders across AWS Marketing and service teams to design and execute scalable programs and processes that effectively communicate AWS's key narratives to customers and partners worldwide.

Collaboration: You will engage closely with AWS subject matter experts, product marketers, and product managers to implement programs that uphold high standards for marketing outputs.

Candidate Profile: We are looking for a seasoned and adept program manager who can creatively operationalize new marketing initiatives. The ideal candidate will be a proactive self-starter, skilled in resolving complex challenges, and comfortable utilizing data for informed decision-making.

Organizational Skills: The successful candidate must exhibit strong organizational and programmatic skills, manage multiple projects efficiently, and adapt flexibly in a dynamic work environment.

Key Responsibilities:

  • Develop scalable operating models, processes, tools, and templates across multiple teams.
  • Utilize data and metrics to drive enhancements and strategic decisions.
  • Facilitate collaboration among stakeholder teams.
  • Manage reporting to present program metrics to leadership.

Team Dynamics: The AWS Sales, Marketing, and Global Services (SMGS) team is dedicated to driving revenue, adoption, and growth across small to mid-market accounts and enterprise-level customers, including the public sector. The AWS Global Support team collaborates with leading companies, believing that exceptional support is essential for customer success.

Diversity and Inclusion: AWS values diverse experiences. We encourage candidates to apply even if they do not meet all preferred qualifications. Whether your career is just beginning, has taken an unconventional path, or includes alternative experiences, we welcome your application.

Work-Life Balance: We prioritize work-life harmony, ensuring that success at work does not come at the expense of personal life. Flexible work hours and arrangements are integral to our culture.

Inclusive Culture: At AWS, we foster a culture of learning and curiosity. Our employee-led affinity groups promote inclusion and celebrate our differences through ongoing events and learning experiences.

Career Development: We are committed to continuous improvement and mentorship, providing resources to help you grow into a well-rounded professional.

Basic Qualifications:

  • 4+ years of professional marketing experience.
  • Experience leveraging data and metrics for improvements.
  • Proficiency in Excel or Tableau for data manipulation and analysis.
  • Experience managing multiple, simultaneous marketing campaigns.
  • Experience working within cross-functional marketing and creative teams.

Preferred Qualifications:

  • Experience in managing multi-territory campaigns.
  • Familiarity with digital marketing and content production processes.

Equal Opportunity: Amazon is dedicated to fostering a diverse and inclusive workplace and is an equal opportunity employer.