Retail Ambassador

4 weeks ago


Santa Barbara, California, United States Santa Barbara Zoo Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Ambassador to join our team at the Santa Barbara Zoo. As a Retail Ambassador, you will be responsible for providing exceptional guest service, selling merchandise, and maintaining a clean and organized retail environment.

Key Responsibilities
  • Provide excellent customer service to guests, responding to their needs and ensuring a positive experience
  • Sell merchandise, including explaining product features and benefits to guests
  • Maintain a clean and organized retail environment, including restocking shelves and cleaning work areas
  • Operate a cash register, handling sales and making change
  • Assist with visual merchandising, including arranging and displaying merchandise to promote sales
Requirements
  • Minimum age of 14 years old (work permit required for 17 and under, unless graduated from high school)
  • No minimum education required
  • Customer service and cash handling experience preferred
  • Outgoing and friendly personality, with ability to work independently and as part of a team
Benefits
  • Competitive hourly rate of $16.00
  • Free parking, guest passes, and unlimited free tea/coffee
  • 20% discounts on food services and retail purchases
  • Access to the San Diego Zoo Global Academy platform, professional development events, and lunch & learn opportunities


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