Healthcare Support Specialist
2 weeks ago
As a vital member of the Mercy Clinic Primary Care team, you will play a crucial role in enhancing patient experiences and supporting healthcare delivery.
Key Responsibilities:
- Prepare patients for their appointments by conducting a comprehensive room process, which includes documenting the chief complaint and performing thorough medication reconciliations.
- Utilize the Encounter Guide to address any outstanding care gaps, such as screenings for fall risk, depression, breast cancer, colorectal cancer, and diabetic eye exams.
- Assist with essential in-office procedures, including blood draws, mental status evaluations, EKGs, walking oxygen studies, and point-of-care testing.
- Schedule follow-up appointments in accordance with office protocols.
- Collaborate closely with healthcare providers and the clinical care team to ensure effective monitoring and coordination of care plans.
Qualifications:
Medical Assistant:
- Preferred Experience: A minimum of 6 months in a clinical healthcare setting, ideally within a primary care environment.
- Certification: Active Medical Assistant certification/registration (RMA, CCMA, CMA) or equivalent qualifications such as EMT/Paramedic. A diploma in Practical Nursing or Registered Nursing is also acceptable.
Our Commitment:
At Mercy, we pride ourselves on our collaborative spirit and dedication to delivering exceptional care. We believe in going the extra mile to support our patients and each other.
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