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Ophthalmology Operations Specialist
2 months ago
At Actalent, we're seeking an experienced Ophthalmology Operations Specialist to join our innovative team in a fast-paced ophthalmology practice. This behind-the-scenes role is perfect for someone with expertise in medical device support and a passion for ophthalmology.
About the RoleThis position plays a vital role in ensuring the seamless operation of our clinical support systems and contributing to the overall efficiency of our practice. As an Ophthalmology Operations Specialist, you'll be responsible for:
- Service Contract Management: Maintaining and overseeing service contracts across multiple ophthalmology sites.
- Inventory Coordination: Updating retirement records, managing inventory, and applying asset stickers to new or old devices.
- Vendor Liaison: Troubleshooting and creating cases for networked and exam lane hardware by liaising with vendors.
- Staff Training: Providing training on ophthalmic devices and hardware for staff at all sites.
- Incident Management: Acting as the point of contact for incident tickets, collaborating with IT to maintain device functionality.
The ideal candidate will have experience as an Ophthalmic Tech, expertise in medical device support, and a background in ophthalmology. You'll also possess excellent troubleshooting skills and the ability to develop comprehensive training documents. Additionally, you'll have a professional and reliable demeanor, with strong vendor relationships and communication skills.
Join us in New Haven County and work in a dynamic environment where your technical expertise will be pivotal. This role offers opportunities for growth and development, along with a competitive salary of $$70,000 - $80,000 per year, depending on experience.
What We OfferAs an Ophthalmology Operations Specialist at Actalent, you can expect:
- A competitive salary of $$70,000 - $80,000 per year.
- A dynamic work environment with opportunities for growth and development.
- A diverse group of stakeholders to interact with, including vendors, IT staff, and billing departments.
We're committed to diversity, equity, and inclusion, and strive to create a culture that values and respects individual differences. If you're passionate about ophthalmology and possess the necessary skills and experience, we encourage you to apply for this exciting opportunity.
