Treasury Services Specialist II
6 days ago
We are seeking a highly skilled Treasury Services Specialist II to join our team at Midland States Bank. This is an exciting opportunity to work in a dynamic environment and contribute to the success of our clients.
Job Summary:
The Treasury Services Specialist II will be responsible for supporting the Online Banking and Treasury Service products, providing exceptional customer service to our staff and customers, and staying up-to-date on enhancements and changes to the product.
Key Responsibilities:
- Verify information related to Treasury Service Products for personal and business customers through setup and process completion.
- Serve as the primary customer contact representative for Treasury Service products.
- Process various Treasury service products, including ACH, Wire Transfers, Positive Pay, Remote Deposit Capture, Lock Box, and Online Banking applications and setups.
- Answer questions related to deposit products and applications in relation to Treasury Services.
- Validate and maintain accurate records related to job assignments.
- Maintain knowledge of new and existing systems, software, and hardware.
- Set up and maintain online banking profiles.
- Assist in training bank staff on features and benefits of specified Treasury Service products as needed.
- Perform other duties and special projects assigned by manager.
- Adhere to all security, privacy, and compliance requirements.
- Maintain knowledge of regulatory regulations and requirements.
- Stay up-to-date on procedures.
- Assist with review and testing of procedures and new products.
- Train on and support all job functions within the work unit.
- Assist with conversion processes as needed.
- Collaborate with team members and operations staff as required.
- Excellent written and verbal communication skills.
- Maintain a positive can-do attitude.
- Resolve system/processing issues.
- Work independently with minimal manager oversight.
- Considered a subject matter expert on one or more treasury products.
- Occasional travel for training and team meetings may be required.
Qualifications:
- Associate's degree or equivalent experience and/or knowledge within a specific service/product line.
- Ability to present a professional business image to coworkers and customers.
- Proficiency in computer technology and software applications.
- Ability to work under stress.
- Excellent communication skills.
Benefits:
We offer a competitive salary range of $17-$19/hour, plus additional compensation in the form of short-term incentives (bonus and commission) and long-term incentives (stock awards). Our Total Rewards program also includes comprehensive healthcare, well-being benefits, paid family leave, generous paid time off, banking perks, an Employee Stock Purchase Plan, 401K plan with company match, and Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.
About Us:
Midland States Bank is an Equal Opportunity and Affirmative Action employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
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