Branch Director

6 days ago


Effingham, Illinois, United States GPAC Full time
Job Description:

A dynamic opportunity awaits an experienced Branch Director to spearhead consumer banking operations and drive growth, customer satisfaction, and operational excellence in our esteemed organization.

The ideal candidate will oversee branch staff and tellers, ensuring team members meet performance goals and deliver exceptional service. Key responsibilities include leading and supervising staff, supporting operations, driving customer solutions, resolving issues, training and developing employees, managing scheduling, building relationships, and engaging in outreach efforts.

To succeed in this role, you must possess a high school diploma (minimum) and familiarity with banking, personal financial management, and consumer regulatory laws. A proven track record of achieving sales goals and building customer relationships is essential, as well as strong interpersonal and communication skills, customer service experience, and expertise in sales techniques like proactive selling and networking.

A successful Branch Director will contribute to growth in consumer deposits and loans, positive customer satisfaction ratings, a well-trained team that matches customer needs with the right products, meeting or exceeding budget goals, and satisfactory compliance ratings from auditors and examiners.

This is a chance to make a meaningful impact in the financial industry by leading a branch team and delivering top-notch service to the community. Our organization values customer relationships, community engagement, and professional growth.

We are committed to providing equal opportunities for all qualified applicants without regard to race, age, color, sex, religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other protected status.