Customer Service Representative
2 days ago
At Massage Envy Morris Plains, we strive to deliver an exceptional experience for our clients. As a Sales & Customer Service Associate, you will be the face of our brand, ensuring that every guest feels valued and understood.
Salary$XX/ hour plus bonuses and commissions make this role highly competitive. With a strong focus on sales and customer service, you will have the opportunity to earn a substantial income while growing your skills in the industry.
Job DescriptionWe are seeking a skilled professional to join our team as a Sales & Customer Service Associate. In this role, you will be responsible for:
- Providing outstanding customer service and building positive relationships with guests.
- Promoting the value of Total Body Care by educating clients on new and expanded services.
- Scheduling services, answering phone calls, responding to emails, and addressing questions.
To be successful in this role, you will need:
- A high school diploma (or equivalent) and previous retail or sales experience (preferred).
- Critical thinking skills, excellent math and computer skills, and the ability to multitask.
- Great people skills and the ability to establish positive relationships with guests.
We offer a range of benefits to support your well-being and success, including:
- Competitive base pay.
- Bonuses and commissions.
- Healthcare including medical, dental, and vision plans.
- 401(k) plan.
- Paid time off for full-time employees.
- Employee referral bonus program.
- Employee Assistance Program.
- A flexible schedule for a better work-life balance.
- In-depth product and service training.
- A free massage, skincare, or stretch service each month.
- 20% off all products.
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