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Restaurant General Manager

2 months ago


Glendale, Arizona, United States Barnett Administrative Services Full time

Job Summary:

The General Manager is responsible for overseeing the operation of the restaurant, ensuring efficient service, and maintaining high-quality customer experiences. This role requires strong leadership and management skills, as well as the ability to work effectively with a team to achieve business objectives.

Key Responsibilities:

  • Restaurant Operations: Manage the day-to-day operations of the restaurant, including food preparation, customer service, and inventory management.
  • Staff Management: Supervise and train restaurant staff, including line-level employees, shift supervisors, and assistant managers.
  • Financial Management: Oversee financial controls, including budgeting, forecasting, and cash management.
  • Customer Service: Ensure that customers receive high-quality service, and resolve any customer complaints or issues.
  • Marketing and Promotions: Plan and implement promotional and community relations activities to drive sales and increase brand awareness.
  • Performance Management: Appraise employee performance, provide feedback and coaching, and make decisions regarding promotions, terminations, and salary adjustments.
  • Inventory Management: Manage inventory levels, including ordering and receiving supplies, and maintaining accurate records.
  • Compliance: Ensure that the restaurant is in compliance with all relevant laws, regulations, and company policies.

Requirements:

  • Leadership and Management Skills: Proven ability to lead and manage a team, with a strong focus on customer service and employee development.
  • Operational Experience: Previous experience in restaurant operations, with a strong understanding of food preparation, customer service, and inventory management.
  • Financial Management Skills: Ability to manage financial controls, including budgeting, forecasting, and cash management.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, employees, and vendors.