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Event Security Specialist
1 month ago
At AEG, we are committed to providing a safe and welcoming environment for all patrons, employees, and tenants at the Ford Wyoming Center.
The Event Security team is responsible for ensuring the arena is a secure and enjoyable space for everyone. As an Event Security Specialist, you will be responsible for:
- Upholding security directives and ensuring the safety and security of our venues' guests, employees, and assets.
- Screening guests using metal detecting wands and bag checking.
- Verifying credentials to control access to restricted areas.
- Working cooperatively with venue staff and local police.
- Interacting with guests in a polite and professional manner, providing accurate event and venue information.
- Enforcing facility policies and procedures related to prohibited items and disruptive behavior.
- Being knowledgeable about the arena's emergency evacuation plan to safely assist guests in case of an emergency.
As a member of our Event Security team, you will be expected to maintain a positive attitude, work a flexible schedule, and be able to stand and walk for long periods of time. If you are a team player who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.
Responsibilities:
- Uphold security directives and ensure the safety and security of our venues' guests, employees, and assets.
- Screen guests using metal detecting wands and bag checking.
- Verify credentials to control access to restricted areas.
- Work cooperatively with venue staff and local police.
- Interact with guests in a polite and professional manner, providing accurate event and venue information.
- Enforce facility policies and procedures related to prohibited items and disruptive behavior.
- Be knowledgeable about the arena's emergency evacuation plan to safely assist guests in case of an emergency.
Qualifications:
- Experience in a hospitality or entertainment environment is preferred.
- You must love working with and helping people.
- Ability to stand and walk for long periods of time.
- Must be able to maintain a positive attitude while handling difficult situations.
- Must be able to work a flexible schedule, including extended hours, nights, weekends, and holidays as required for specific shift requirements.
- Ability to listen effectively, take and execute directions, as given.
- General neat and presentable appearance.
- Ability to exercise sound judgment to diffuse volatile situations.
- Ability to work independently and in a team environment.
- Ability to traverse a variety of terrain and floor surfaces, including stairs, carpet, concrete.
- Ability to work in darkened areas, around crowds, loud noises, and flashing lights.
- Ability to remain calm and focused in fast-paced environments and stressful situations.
- Ability to work outside, in adverse weather conditions, as needed.
- Prior security experience is helpful.