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Customer Service Representative

1 month ago


New Windsor, New York, United States Citizens Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Citizens. As a key member of our branch team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Process transactions, including cash and digital payments, and maintain accurate records
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements:

  • High school degree or equivalent
  • Minimum 1 year of customer service experience
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

  • Competitive hourly rate
  • Opportunities for career growth and advancement
  • Comprehensive benefits package, including medical, dental, and vision coverage
  • Flexible scheduling and paid time off