Homelessness Prevention Case Manager Position
7 days ago
Job Summary:
Sacred Heart Community Service is seeking a Homelessness Prevention Case Manager to support families at-risk of homelessness through financial assistance, temporary case management, and connections to resources and supports in the community.
Responsibilities:
- Conduct prescreens and intakes to determine participant eligibility and assess appropriate level of assistance needed.
- Engage families through assessment of strengths and needs and development of goals and service plan to ensure families remain stably housed.
- Maintain a flexible caseload of up to 30 or more households, including households receiving one-time financial assistance and households participating in case management.
- Provide and assist households with information, referrals, and connections to develop a support system, including connecting with public benefits and other community resources to maintain stable housing.
- Act as an advocate in maintaining stable housing, including assisting families with education on tenant's rights, landlord mediation and advocacy, and connections to legal services, as needed.
- Assist families with finding and securing new housing, when needed.
- Supports families with budget counseling and financial literacy services.
- Assist families with immediate crisis intervention, advocacy, problem-solving and other appropriate interventions, as needed.
- Connects families to other opportunities and resources at SHCS, including essential services, self-sufficiency programs, and opportunities to volunteer and to participate in organizing committees.
- Communicates with households at regular intervals after they have received financial assistance or completed case management to assess housing status and provide additional resources or support when needed.
- Develops, tracks, and analyzes monthly goals and objectives in accordance with the operating plan and funder requirements.
- Documents program activity, including prescreens, intakes, financial assistance, and case management in HMIS and Salesforce databases within one to three business days.
Requirements:
- Strong commitment to our vision of a community united to ensure that every child and adult is free from poverty.
- Bachelor's degree in social work, public health, or related field or equivalent experience.
- Three years of experience in human services or related field.
- Bilingual and bicultural in English-Spanish written and verbal.
- Experience providing culturally competent, strength-based case management, supportive services, and linkages to community resources.
- Experience and knowledge in the functions of intake, assessment, service planning, case coordination, case conferencing, service plan implementation, crisis intervention, monitoring and follow-up, and case closure.
- Strong communication skills, including the ability to deliver difficult messages with compassion and to communicate respectfully with families in stressful situations.
- Sensitivity to issues surrounding households experiencing homelessness, substance use, mental illness, or disabilities.
- Ability to thrive in a flexible, fast-paced environment, while maintaining a positive, solution-oriented approach.
- Ability to work collaboratively in a team environment and to work independently with limited supervision when necessary.
- Computer skills including proficiency in MS Word, Excel, Power Point, Google Suite and ability to quickly learn and develop proficiency with tracking database systems.
- Valid CA driver's license, reliable personal vehicle, and vehicle insurance.
- Complete a background check.
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