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Customer Service Sales Associate

2 months ago

Sacramento, California, United States Ferguson Full time

Become a vital part of a forward-thinking and energetic team at Ferguson, a premier distributor in North America. We are in search of a Sales Support Representative who will excel in delivering outstanding customer service and assistance to our clientele. The perfect candidate will possess a solid sales foundation and the capability to make swift decisions in a dynamic setting.

Position: Sales Support Representative

Company: Ferguson

Key Responsibilities:

  • Work closely with Sales representatives to determine the most suitable products and solutions for customer requirements
  • Provide tailored customer service through prompt quotations and precise sales orders
  • Manage delivery coordination and respond to customer inquiries
  • Effectively utilize CRM and telecommunication systems

Required Qualifications:

  • 0-3 years of experience in sales and/or customer service is preferred
  • Strong sales capabilities with a knack for upselling
  • Demonstrated ability to respond swiftly to customer demands
  • Capacity to excel in a fast-paced environment while maintaining commitments
  • Highly driven with a focus on customer service

At Ferguson, we are dedicated to offering valuable benefits programs and products to our team members and their families. Join us to enjoy competitive benefits, wellness initiatives, and opportunities for community engagement.