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Service Coordinator

2 months ago

Corning, New York, United States Titan Ventures Full time

Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Service Coordinator at Titan Ventures. As a key member of our operations team, you will play a critical role in ensuring seamless communication and support for our customers.

Key Responsibilities

  • Act as the primary point of contact for customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Coordinate customer requests and direct them to the appropriate team member or department.
  • Provide exceptional customer service, ensuring that all interactions are friendly, helpful, and efficient.
  • Maintain accurate records of customer interactions and correspondence.
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office and other productivity software.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.