Current jobs related to Client Engagement Coordinator - New York, New York - Etain LLC

  • Field Engagement Coordinator

    2 weeks ago

    New York, New York, United States Ameriprise Financial Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Field Engagement Coordinator to join our team at Ameriprise Financial. In this role, you will provide critical support to our field leadership, ensuring seamless coordination of territory initiatives and project activities.Key ResponsibilitiesAdvisor and Staff Engagement: Develop and maintain...

  • Client Engagement Specialist

    4 weeks ago

    New York, New York, United States Dow Jones & Company, Inc. Full time

    Job Description:Client Engagement SpecialistThe Client Engagement Specialist is a key role within our Third Party Risk Management Solutions team. This position is responsible for managing and renewing customer relationships, ensuring the successful delivery of our solutions and driving revenue growth.Key Responsibilities:Act as the primary point of contact...

  • Client Engagement Specialist

    2 weeks ago

    New York, New York, United States Dow Jones & Company, Inc. Full time

    Job Description:Client Engagement Specialist - Third Party Risk Management SolutionsOverview: The Client Engagement Specialist is responsible for managing and renewing customer relationships using Dow Jones' third-party risk management solutions. The primary focus is to retain existing contract revenue and support new sales efforts led by the Account...

  • Field Engagement Coordinator

    2 weeks ago

    New York, New York, United States Ameriprise Financial Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Field Engagement Coordinator to join our team at Ameriprise Financial. In this role, you will provide critical support to our field leadership team, ensuring the success of our territory initiatives and project activities.Key ResponsibilitiesAdvisor and Staff Engagement: Develop and maintain...

  • Client Engagement Specialist

    3 weeks ago

    New York, New York, United States News Corp Full time

    Job Description:The Client Engagement Specialist - Third Party Risk Management Solutions is a key role within our organization, responsible for managing and renewing customer relationships using Dow Jones' third-party risk management solutions. This position requires a strong focus on retaining existing contract revenue and supporting new sales efforts led...

  • Client Engagement Specialist

    2 months ago

    New York, New York, United States Wellth Full time

    Job OverviewCompany BackgroundWellth is an innovative digital health organization based in Los Angeles, recognized for its rapid growth and impactful contributions to healthcare. Our mission is to leverage behavioral economics and technology to inspire positive health changes among underserved populations, significantly enhancing their health outcomes. We...

  • Client Engagement Specialist

    1 week ago

    New York, New York, United States Dow Jones & Company, Inc. Full time

    Job Description:As a Client Engagement Specialist at Dow Jones & Company, Inc., you will play a crucial role in managing and renewing customer relationships using our third-party risk management solutions. Your primary focus will be to retain existing contract revenue and support new sales efforts led by the Account Executive. You will collaborate with...

  • Client Engagement Specialist

    2 weeks ago

    New York, New York, United States Dow Jones & Company, Inc. Full time

    Job Description:As a Client Engagement Specialist at Dow Jones, you will play a critical role in managing and renewing customer relationships using our third-party risk management solutions. Your primary focus will be to retain existing contract revenue and support new sales efforts led by the Account Executive. You will collaborate with internal...

  • Client Engagement Specialist

    2 weeks ago

    New York, New York, United States Dow Jones & Company, Inc. Full time

    About the RoleThe Client Engagement Specialist plays a critical role in managing the renewal process for a defined set of customers. This involves retaining existing contract revenue within existing buying centers and supporting new sales into these accounts made by the Account Executive. The ideal candidate will partner with our teams to ensure client needs...

  • Client Engagement Specialist

    2 weeks ago

    New York, New York, United States Dow Jones & Company, Inc. Full time

    About the Role:The Client Engagement Specialist at Dow Jones & Company, Inc. is responsible for managing all renewal aspects of the relationship with a defined set of customers. This includes retaining existing contract revenue within existing buying centers and supporting new sales into these accounts made by the Account Executive. The ideal candidate will...

  • Client Engagement Specialist

    4 weeks ago

    New York, New York, United States Dow Jones & Company, Inc. Full time

    About the RoleThe Client Engagement Specialist plays a critical role in managing the renewal process for a defined set of customers. This involves retaining existing contract revenue within existing buying centers and supporting new sales into these accounts made by the Account Executive. The ideal candidate will partner with our teams to ensure client needs...

  • Strategic Client Engagement Manager

    2 weeks ago

    New York, New York, United States Bennett Midland Full time

    Job SummaryBennett Midland seeks a seasoned Manager/Senior Manager to lead and manage client engagements, providing strategic guidance to clients and helping them solve complex problems with creative and results-driven solutions.The ideal candidate will have at least five years of professional work experience, including one year of direct managerial...

  • Community Engagement Coordinator

    2 weeks ago

    New York, New York, United States City Parks Foundation Full time

    Job Title: Community Engagement CoordinatorAt City Parks Foundation, we are seeking a Community Engagement Coordinator to support the development of community-led park initiatives in New York City. The successful candidate will have a strong background in community organizing, coalition-building, and public service administration.Key Responsibilities:Develop...

  • Community Engagement Coordinator

    1 month ago

    New York, New York, United States Center for Justice Innovation Full time

    Job DescriptionThe Center for Justice Innovation is seeking a highly motivated and experienced Community Engagement Coordinator to support the Mayor's Action Plan for Neighborhood Safety (MAP) initiative. This role will work closely with residents, community partners, and city agencies to identify and address public safety concerns in public housing...

  • Learning and Engagement Coordinator

    2 weeks ago

    New York, New York, United States Carnegie Hall Full time

    Job Title: Coordinator, Learning and Engagement ProgramsCarnegie Hall is seeking a highly organized and detail-oriented Coordinator, Learning and Engagement Programs to provide administrative support to the Learning and Engagement Programs team.Key Responsibilities:Coordinate teacher registration processes, program data entry, participant concert...

  • Workforce Engagement Coordinator

    4 weeks ago

    New York, New York, United States City of New York Full time

    {"h1": "Workforce Engagement Coordinator Job Description", "p": "The City of New York is seeking a Workforce Engagement Coordinator to join the Office of Human Resources Training & Professional Development unit. As a key member of the team, you will be responsible for administering trainings for agency-wide initiatives, liaising with vendors and partners...

  • Client Care Coordinator

    2 weeks ago

    New York, New York, United States CHILDREN'S RESCUE FUND Full time

    Job Title: Client Care CoordinatorAt CHILDREN'S RESCUE FUND, we are seeking a highly skilled and compassionate Client Care Coordinator to join our team. As a key member of our staff, you will play a vital role in delivering and coordinating mental health and related services for homeless families.Job Summary:The Client Care Coordinator will be responsible...

  • Field Engagement Coordinator

    2 weeks ago

    New York, New York, United States Ameriprise Financial Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Field Engagement Coordinator to join our team at Ameriprise Financial. In this role, you will provide critical support to our field leadership, ensuring the smooth execution of territory initiatives and project activities.Key ResponsibilitiesAdvisor and Staff Engagement: Develop and maintain...

  • Community Engagement Coordinator

    2 weeks ago

    New York, New York, United States Center for Justice Innovation Full time

    Job SummaryThe Center for Justice Innovation is seeking a highly skilled Community Engagement Coordinator to support the Mayor's Action Plan for Neighborhood Safety (MAP) initiative. This role will work closely with residents, community partners, and city agencies to identify and address public safety concerns in designated public housing developments.The...

  • Client Care Coordinator

    1 month ago

    New York, New York, United States Highland Park Community Development Corp Full time

    Job Title: Client Care CoordinatorAt Highland Park Community Development Corp, we are seeking a highly skilled and compassionate Client Care Coordinator to join our team.Job Summary:The Client Care Coordinator will play a critical role in improving access to mental health services for families in our shelter and assisting them in navigating multiple systems...

Client Engagement Coordinator

2 months ago

New York, New York, United States Etain LLC Full time

Customer Experience (CX) Specialist

Position Overview

We are a dynamic and growing organization seeking enthusiastic individuals to enhance our customer experience processes. The ideal candidate will possess a strong affinity for technology and demonstrate effective communication skills with customers through various channels. A combination of excellent writing and analytical abilities is essential for addressing customer inquiries efficiently. This role is pivotal within our customer experience team, requiring adaptability to various systems and a proactive approach to recommending process improvements.

Key Responsibilities:

  • Engage with customers through diverse communication methods, including email and phone.
  • Prioritize customer satisfaction by closely collaborating with the CX team to identify and address customer needs.
  • Facilitate customer orders and proactively suggest enhancements to service delivery.
  • Collaborate with retail teams using our internal communication tools to ensure optimal service to our clientele.
  • Master all internal systems, including CRM, Point of Sale, and Appointment Scheduling.
  • Participate in ongoing training sessions to refine customer service techniques and stay informed about service updates.
  • Gain insights into the customer journey and support workflow, along with current trends in the industry.
  • Gather and analyze customer feedback to drive improvements in our services and product offerings.

Essential Qualifications:

  • Strong interpersonal skills with an analytical mindset.
  • Exceptional written and verbal communication capabilities.
  • Technologically adept, comfortable navigating multiple systems and platforms.
  • Ability to communicate clearly and professionally with customers.
  • Proficient in active listening to effectively address and resolve challenges.
  • Quick to adapt to evolving customer expectations and internal processes.
  • Self-motivated and productive in a fast-paced environment.
  • Willingness to learn and collaborate across various departments.
  • Creative problem-solver with critical thinking skills.
  • Dependable, friendly, and a true team player with a strong work ethic.
  • Meticulous attention to detail.
  • Interest in retail operations is advantageous.

At Etain LLC, we are dedicated to providing high-quality medical marijuana products while fostering a diverse and inclusive environment. Our commitment to excellence is reflected in our mission to meet the needs of our community with care and trust.