Restaurant Operations Director
3 weeks ago
We are seeking a motivated and experienced General Manager to lead our team at Wendy's of Western Virginia Inc.
Estimated Salary$60,000 - $80,000 per year, depending on experience.
Job DescriptionThe successful candidate will be responsible for managing the daily operations of one of our 14 restaurants, including staff management, inventory control, and customer service. As a leader and role model, you will set the tone for a fun, fast-paced, family-friendly environment in our restaurants.
You will work with your team to create a restaurant of choice by providing the best food in a friendly and fast-paced environment. Properly controlling and monitoring your stores cash, inventory, and equipment will be a cornerstone to your success.
As a manager, you will empower and assist your team in achieving organizational goals that support our collective goal of 'Service Excellence for every customer that we serve.' You will set the standard of Continuous Improvement of Quality, Service, and Cleanliness on all dayparts with your team, including monitoring the quality of food being served to our customers.
You will also perform HR duties for your employees in a way that maximizes employee engagement and retention. This includes interviewing and recommending candidates for selection in order to achieve proper staffing levels, completing all required Administrative duties, and providing A+ training for every employee through our established systems.
Key Responsibilities- Manage the daily operations of a Wendy's restaurant
- Lead and develop a high-performing team
- Control and monitor cash, inventory, and equipment
- Monitor quality of food being served to customers
- Perform HR duties, including interviewing and recommending candidates
- Complete all required administrative duties
To be successful in this role, you will need:
- A college degree or 3-4 years' experience in the restaurant industry
- Excellent communication and leadership skills
- Ability to work flexible schedules, including late nights
- Customer service skills and effective time management
- Reliability and ability to stand for long periods without a break
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