Customer Service Representative
4 weeks ago
About Raleigh Water: We provide water and sanitary sewer services to approximately 200,000 metered customers with a service population of approximately 600,000 people in the Raleigh area. Our mission is to provide safe, sustainable water services while protecting public health and contributing to the economic, environmental, and social vitality of our communities.
Job Summary: We are seeking a part-time Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a strong customer service focus, and the ability to work in a fast-paced environment.
Responsibilities:
* Provide exceptional customer service to our customers
* Respond to customer inquiries and resolve issues in a timely and professional manner
* Work collaboratively with other teams to achieve business objectives
* Maintain accurate records and reports
Requirements:
* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
What We Offer:
* Competitive hourly rate
* Opportunities for professional growth and development
* A dynamic and supportive work environment
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