Senior Quality Engineer
4 weeks ago
About the Role
We are seeking a highly skilled Senior Quality Engineer to join our Post-Market Quality team at Roche Holdings Inc. As a Senior Quality Engineer, you will play a critical role in ensuring the quality and safety of our products.
Key Responsibilities
- Act as an escalation point for non-routine product complaints and develop and update company complaint and inspection procedures.
- Develop and maintain problem logs to identify and report recurring issues to quality assurance management and product development.
- Document and track contact information, report issues and problems in accordance with company guidelines and external regulatory requirements.
- Collaborate with other internal groups to respond to product inquiries and issues.
Requirements
- Bachelor's degree in life sciences, pathology, engineering or related fields required.
- Advanced degree in Electrical Engineering, Microbiology, Genomics, NextGen Sequencing, Chemistry, Bioinformatics or related sciences preferred.
- 3 years of work experience in a technical product support role, research and development setting, technical customer support role, product complaint handling or related function.
- Proficient in technical writing and proficient in English with strong communication and intercultural skills.
About Roche Holdings Inc.
At Roche, we are committed to improving the lives of patients worldwide through innovative healthcare solutions. We are a global leader in the pharmaceutical and diagnostics industries, with a rich history of innovation and a strong commitment to quality and safety.
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