Server Representative

4 days ago

Ashland, Ohio, United States Ashland Hills Hotel Full time
Job Summary

We are seeking a skilled and enthusiastic Server to join our team at Ashland Hills Hotel. As a Server, you will play a vital role in delivering exceptional service and creating memorable experiences for our guests.

Key Responsibilities
  • Provide warm and welcoming service to guests, ensuring a positive experience throughout their visit
  • Take accurate orders and efficiently serve guests, developing in-depth knowledge of our menu and local area to assist guests
  • Complete shift checklists and maintain cleanliness and organization of the café
  • Process transactions and handle cash accurately
  • Stock and maintain inventory of café and mercantile items
  • Provide timely feedback to management regarding customer experiences
  • Accommodate special requests whenever possible
  • Develop genuine relationships with guests, especially repeat customers
  • Adhere to food safety standards and company policies
Requirements
  • Restaurant experience is a plus, but not required (on-the-job training provided)
  • Barista experience is beneficial, but not mandatory
  • Food handler's permit and OLCC permit required (or ability to obtain them)
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment and maintain composure under pressure
  • Flexible availability, including weekends and holidays
  • Physical ability to stand for long periods (5-8 hours) and lift up to 30 pounds
  • Strong attention to detail and organizational skills
  • Self-motivated with the ability to work independently and as part of a team
  • Willingness to learn and adapt to a changing work environment
Benefits
  • A Retirement plan through the company-sponsored 401k plan which includes a company match
  • Local Discounts at our other properties - We work with properties all over the Portland Metro area, as a member of our team, you have the opportunity to receive special discounts some of our properties (discounts on parking, meals, staycations, and fitness/racquet facilities)
  • Paid Time Off (Paid sick time for all employees, PTO for Full-Time Employees)
  • Great EAP Benefits, day one - As a member of our team, you will have access to an array of benefits and resources starting on your first day, including 3 Free Counseling Sessions, Access to Gym Memberships & On-Demand Fitness Class Discounts, Free Confidential Legal Advice, and so much more

We are an equal opportunity employer, and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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