Scheduling and Registration Specialist

4 weeks ago


Cuyahoga Falls, Ohio, United States Western Reserve Full time

Job Summary

Western Reserve is seeking a highly skilled Scheduling and Registration Specialist to join our team. The ideal candidate will have a strong background in healthcare scheduling, registration, and insurance processing.

Key Responsibilities

  • Perform scheduling, rescheduling, and cancellation of appointments for various hospital departments.
  • Verify patient demographics and accurately input information into registration and scheduling applications.
  • Verify active insurance and complete pre-registration for upcoming appointments.
  • Request copayments at the time of scheduling or pre-registration as needed.

Requirements

  • High School Diploma or equivalent required.
  • Associates degree preferred.
  • Minimum of two years customer service experience, including at least one year in healthcare scheduling, registration, and/or insurance processing.
  • Working knowledge of computerized appointment scheduling systems and insurance processing, including preauthorization and insurance verification.

Preferred Qualifications

  • Scheduling, registration, insurance verification/pre-certification, and/or patient account experience in a hospital or medical office setting.

About Western Reserve

Western Reserve is a leading healthcare provider dedicated to delivering exceptional patient care and service. We are committed to fostering a positive and supportive work environment that promotes professional growth and development.



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