Senior Records Clerk

2 days ago


Phoenix, Arizona, United States Phoenix Police Department Full time
About This Position

The City of Phoenix is seeking a highly skilled and experienced Senior Records Clerk to join our team. As a key member of our Planning and Development Department, you will be responsible for managing and maintaining our extensive records system, ensuring accuracy and completeness of documents, and providing exceptional customer service to the public and internal stakeholders.

Responsibilities include:
  • Training and supervising Records Clerk IIs and temporary contract staff
  • Reviewing and processing public records requests
  • Researching and responding to subpoenas
  • Preparing and scanning construction plans and supporting documents
  • Classifying, indexing, filing, storing, and scanning documents into our electronic document management system
  • Serving counter and phone customer research requests involving KIVA, SIRE, and GIS Mapping System
  • Processing payments and managing cash handling and balancing
  • Auditing, purging, and archiving records according to our department retention schedule
  • Researching and responding to liquor licenses
Requirements

We are seeking a highly motivated and organized individual with a minimum of three years of clerical experience and two years of experience working with a large central records system. The ideal candidate will have excellent communication and customer service skills, as well as proficiency in Microsoft Office functions in Word, Excel, and Outlook. Experience working with GIS, OnBase, KIVA, or SHAPEPHX is a plus.

Benefits

The City of Phoenix offers a comprehensive benefits package, including a traditional pension, 401(a) and 457 plans, medical, dental, and vision insurance, and paid time off. We also offer tuition reimbursement, paid parental leave, and federal student loan forgiveness through Savi.

How to Apply

Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list.

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