Account Representative

2 weeks ago


Portland, Oregon, United States Total Quality Logistics Full time
About the Role

We are seeking a highly motivated and detail-oriented Account Representative to join our team at Total Quality Logistics. As an Account Representative, you will play a critical role in supporting our Sales Team to drive revenue growth and provide exceptional customer service.

Key Responsibilities
  • Communicate with the Sales Team and customers to build and maintain ongoing relationships
  • Manage daily shipment activities, resolving issues to ensure timely pickup and delivery
  • Work with the Sales Team to provide and negotiate competitive pricing and rates
  • Input, update, and manage shipment information in our state-of-the-art systems
  • Collaborate with the Support Team to guarantee each shipment is serviced properly
  • Assist with billing and accounting responsibilities as needed
  • Become a subject matter expert for TQL's new transportation services
What We Offer
  • $45,000 base salary with uncapped commission opportunity
  • Paid relocation to TQL's HQ in Cincinnati, OH (if interested)
  • Health, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
  • Paid training and structured mentoring program
  • Career advancement opportunities with 75% of our Sales Managers promoted from within
  • We win wherever we go - Voted a Fortune 100 Best Companies To Work For (2023) and Forbes America's Best Employers (2022)
Requirements
  • College degree preferred, but we have successful Account Representatives without one
  • The determination to work harder than anyone you know
  • Excellent communication skills
  • Strong problem-solving skills, while being forthright about conflict
  • Ability to work with the latest technologies
  • An obsession for great customer service


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