Showroom Associate

7 hours ago

Washington DC USA, United States Generation Tux Full time
About Us

Generation Tux is a leading provider of high-quality men's formalwear rentals for weddings, special occasions, and corporate events. Our commitment to exceptional customer service and a wide selection of stylish formalwear options sets us apart from the competition.

Job Summary

We are seeking a friendly and detail-oriented Men's Formalwear Rental Showroom Associate to join our team. As a Showroom Associate, you will play a crucial role in providing an outstanding customer experience by assisting clients with style selection, fittings, and outfit coordination.

Key Responsibilities
  • Customer Service: Greet and assist customers as they enter the showroom, providing a warm and welcoming atmosphere. Help clients choose the perfect formalwear ensemble by offering style recommendations and size assistance. Conduct fittings and alterations as needed to ensure a proper fit. Answer customer inquiries, address concerns, and provide information about rental policies.
  • Showroom Maintenance: Keep the showroom clean, organized, and visually appealing to enhance the customer experience. Restock and arrange rental items on display racks and shelves. Monitor and report any maintenance or repair needs for rental items.
  • Inventory Management: Assist with receiving and inspecting incoming inventory shipments. Maintain accurate records of inventory levels, including sizes and styles. Prepare rental items for customer pick-ups and returns, ensuring they are clean and in excellent condition.
  • Sales Support: Actively engage in sales efforts, including upselling and cross-selling additional accessories or services. Process customer orders, reservations, and payments accurately and efficiently. Collaborate with the showroom manager to meet sales targets.
  • Team Collaboration: Work closely with other showroom associates and the showroom manager to ensure a seamless customer experience. Participate in staff meetings and training sessions to stay informed about product updates and company policies.
Requirements
  • Qualifications: High school diploma or equivalent. Previous retail or customer service experience is a plus. Strong communication and interpersonal skills. Attention to detail and the ability to provide excellent customer service. Basic knowledge of men's formalwear and fashion trends. Willingness to learn and adapt to new processes and procedures. Team player with a positive attitude and a strong work ethic. Flexibility to work evenings, weekends, and holidays as needed.
  • Benefits: Competitive hourly wage. Employee discounts on formalwear rentals. Opportunities for growth and advancement within the company. Training and development to enhance your customer service and fashion knowledge. A friendly and inclusive work environment that values teamwork and collaboration.

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