Retail Advisors for High-End Brands

3 weeks ago


Washington, Washington, D.C., United States Leap Full time
Customer Experience Specialist

We are seeking a skilled Customer Experience Specialist to join our team at Leap. As a key member of our sales team, you will focus on delivering exceptional customer experiences and driving sales growth.

About Leap

Leap is a pioneering retail company that empowers emerging e-commerce brands to thrive in the physical world. Our portfolio includes iconic brands like ASTR the Label, ThirdLove, and Rent the Runway.

Key Responsibilities

  • Develop and maintain strong relationships with customers, providing personalized service and product recommendations
  • Collaborate with colleagues to achieve sales targets and exceed customer expectations
  • Maintain a clean and visually appealing store environment, adhering to brand standards
  • Participate in training programs to stay up-to-date on product knowledge and industry trends

Requirements

  • At least 18 years old
  • 1+ year of sales experience in a retail environment; luxury retail background preferred
  • Excellent communication and interpersonal skills
  • Ability to work varied shifts, including evenings and weekends

Salary and Benefits

  • Estimated salary: $18.50/hour
  • Employee discount on products
  • 401k plan
  • Commission eligibility
  • Employee Assistance Program


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