Medical Assistant Float Pediatrician

5 days ago


Mount Juliet, Tennessee, United States Heritage Medical Associates Full time
Job Summary

This position performs routine clerical, administrative, and clinical duties within the scope allowed for TN state law.

Key Responsibilities
  • Gathers clinical data and maintains documentation in the clinical record to ensure accurate tracking of medical treatment.
  • Notifies physician/provider and/or the Registered Nurse immediately of patient's status, pending lab test results, and any abnormal data/complaints observed or obtained from the patient.
  • Triages patients appropriately and informs physician/provider of issues in a timely manner.
  • Prepares and administers medication, allergy serum, immunizations, O2, treatments, tests as ordered.
  • Conducts CLIA waived testing as ordered and follows established lab protocol/guidelines.
  • Handles various specimens/cultures and infection control in the handling and disposing of infectious/hazardous waste.
  • Assists physician and/or provider with patient encounter including patient education/instruction, lab tests, results, reports, etc.
  • Orders supplies/accessories timely to avoid shortages/outages which may impede the delivery of patient care services.
  • Maintains a clean and orderly work area and adheres to Quality Control Guidelines.
Administrative Duties
  • Schedules patient appointments by obtaining demographic information, informing patient of financial liability, and obtaining necessary consent forms.
  • Verifies provider insurance participation via referral website, HMA Insurance Analysts, and other applicable sources.
  • Utilizes the Appointment Management in PM including working bump, no-shows, cancellations, confirmations and wait lists.
  • Tracks all diagnostic studies to ensure results are received and patients informed of results as directed by the physician and/or the provider.
Customer Service

Displays sensitivity, courtesy, and respect when dealing with patients, team members, and the general public.

Demonstrates a willingness to ensure customer questions are answered and their needs are addressed.

Exhibits behavior that is consistent with HMA's mission, vision, and values.



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