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Retail Checkout Specialist

2 months ago

Rapid City, South Dakota, United States Mead Lumber Full time

Advance your career with Ace Hardware East, a division of Mead Lumber Company

About Us:
Ace Hardware East, part of the esteemed Mead Lumber Company, is actively seeking individuals who possess outstanding customer service abilities and a sincere passion for retail and hardware. Our extensive selection of high-quality building materials, millwork, tools, and hardware is complemented by our commitment to providing exceptional service in a friendly and engaging atmosphere.

Position Overview:
We are in search of enthusiastic individuals to fill the role of Cashiers. In this position, you will be essential in delivering excellent customer service, accurately processing transactions, and maintaining a clean and organized checkout area. You will also work closely with store management and fellow team members to ensure a smooth shopping experience for our valued customers.

Key Responsibilities:
  • Develop a thorough understanding of company products, processes, and customer service standards.
  • Execute procedures for transactions, returns, and payments with accuracy.
  • Greet customers warmly upon their arrival and thank them upon their departure.
  • Handle incoming calls in a professional and efficient manner.
  • Stay informed about current promotions and advertisements.
  • Process various transactions and manage cash registers with efficiency.
  • Handle cash, credit card, and charge transactions accurately while following company guidelines.
  • Provide customers with correct receipts, refunds, and change as necessary.
  • Conduct daily cash drawer reconciliations during opening and closing shifts.
Qualifications:
  • Positive attitude and demeanor.
  • Strong customer service skills.
  • Ability to work collaboratively within a team.
  • Professionalism and reliability.
  • Willingness to learn and grow.

Upon meeting eligibility criteria, you will have the opportunity to participate in our unique Employee Stock Ownership Plan (ESOP), providing a valuable financial resource for your future and retirement, a benefit that is rare among companies. We also offer competitive compensation along with a comprehensive benefits package, which includes:

Benefits:
  • Employee Stock Ownership.
  • Medical, Dental, and Vision coverage.
  • Employer-paid Group Term Life, AD&D, and Short-Term Disability insurance.
  • Additional Voluntary Life, AD&D, and Long-Term Disability options.
  • Paid Time Off and Holiday Pay.
  • Flexible Spending Accounts.
  • 401(k) retirement savings plan.
  • Scholarship and Tuition Assistance Programs.
  • Employee Assistance Program.
  • Merchandise Discounts.
Company Values:
  • Embrace our core values to drive business success and fulfill our mission.
  • Prioritize People First.
  • Adopt an Owner's mindset.
  • Demonstrate Integrity.
  • Support Local Investments.
  • Deliver Unmatched Customer Service.
  • Pursue Continuous Improvement.

Mead Lumber is an equal opportunity employer, welcoming applicants from diverse backgrounds. We celebrate diversity and are committed to fostering an inclusive workplace that values each individual's unique contributions.