Sales and Customer Service Representative

3 weeks ago


Lafayette, Louisiana, United States Massage Envy Full time
Unlock Your Potential at Massage Envy

Are you passionate about helping others achieve their wellness goals? As a Sales and Customer Service Associate at Massage Envy Ambassador Crossing, you'll be part of a dynamic team dedicated to delivering exceptional client experiences and growing our member base.

Perks and Benefits
  • Competitive hourly rate of $12-$14, plus bonuses and commissions
  • Revive Telehealth services paid 100% by the employer
  • Monthly competitions to foster a positive and uplifting culture
  • Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training, with ongoing feedback to ensure your success
  • A free massage, skincare, or stretch service each month
  • 20% off all retail products
Requirements
  • High school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking skills, with excellent math and computer skills, and the ability to multitask
  • Great people skills, with the ability to establish positive relationships with guests
  • Supporters of total body care, with a general knowledge of massage and skin care services
Day-to-Day Responsibilities
  • Provide outstanding customer service and help clients feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach
Culture and Support
  • Trained leadership invested in your success
  • Award programs, such as Sales Associate of the Year
  • A caring community that celebrates individuality and shares knowledge

If you're ready to join a growing community with experienced professionals who share your passion for wellness, we look forward to meeting you.



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