Field Service Technician I

2 weeks ago

Peoria, Illinois, United States NCR Full time
About NCR

NCR Corporation is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. With a presence in 35 countries and over 16,000 employees, NCR has been a global leader in consumer transaction technologies for nearly 140 years. Our mission is to enable stores, restaurants, and financial institutions to exceed their goals through innovative technology solutions.

Job Summary

We are seeking a highly skilled Field Service Technician to join our team in Peoria, IL. As a Field Service Technician, you will be responsible for performing customer installation, maintenance, and service calls promptly and effectively. You will also service electromechanical equipment, such as self-checkout systems, within an assigned territory. If you have a strong mechanical aptitude, excellent communication skills, and a passion for delivering exceptional customer service, we encourage you to apply.

Key Responsibilities

* Perform customer installation, maintenance, and service calls promptly and effectively
* Service electromechanical equipment, such as self-checkout systems, within an assigned territory
* Perform maintenance, repair, PM work, and system overhauls

Requirements

* Local candidate to specific geographic area
* Authorized to work in the US
* At least 18 years of age
* Valid driver's license and driving record that satisfies NCR fleet requirements
* PC skills, basic electronic skills, and some specific hardware and operating system familiarity
* Ability to perform essential functions of the job with or without a reasonable accommodation
* Prolonged travel with driving several hours per day
* Rotating and weekend shifts
* Flexible shift work - Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays
* Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
* Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
* Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches

Preferred Qualifications

* Familiarity with large servers, mainframe computers, and imaging software
* A+ Certification, CompTIA, N+ Certification
* One or more years of related experience

What We Offer

* Hourly Pay Range: $17.00 to $20.83 depending on location and experience levels
* Overtime available at time and a half
* Benefits: 7 paid holidays and 6 paid floating holidays, paid vacation - up to 80 hours your first year, 401K savings and retirement plan, company-provided business use only vehicle, medical insurance available immediately

Why Work with NCR?

NCR is committed to building a diverse community where all people feel a sense of belonging, are valued for their contributions, and the perspectives they bring. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

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