Technical Support Specialist

2 weeks ago


Havre, United States Northern Montana Hospital Full time
Job Summary

We are seeking a highly skilled and experienced Help Desk Technician to join our team at Northern Montana Hospital. As a Help Desk Technician, you will be responsible for providing technical assistance and support related to computer systems, hardware, or software.

Key Responsibilities
  • Provide technical assistance and support to employees and customers via phone, email, or in-person
  • Run diagnostic programs to identify and resolve technical issues
  • Implement solutions to technical problems and provide training to users
  • Install and configure computer peripherals and software
  • Develop and maintain technical documentation and knowledge base
  • Collaborate with other teams to resolve complex technical issues
Requirements
  • Bachelor's degree in Computer Science or related field
  • 1-3 years of experience in a help desk or technical support role
  • Knowledge of Microsoft Windows, Microsoft Office, and desktop systems
  • Experience with cloud infrastructure solutions and wireless networks
  • Excellent communication and customer service skills
What We Offer

We offer a competitive salary and benefits package, including health, dental, and life insurance, as well as a 403(b) retirement plan. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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