Medical Support Specialist

4 weeks ago

Havre, United States Bullhook Community Health Center Full time
Job Title: Medical Support Specialist

Bullhook Community Health Center is an equal opportunity employer. We strive to provide a work environment that is inclusive and respectful of all employees.

Job Overview: The Medical Support Specialist is responsible for providing administrative and clinical support to our medical team. This role requires strong communication and organizational skills, as well as the ability to maintain confidentiality and handle sensitive information.

Key Responsibilities:

  • Administrative Duties: Provide clerical support, schedule appointments, send and receive referrals, maintain medical records, and perform billing and coding tasks.
  • Clinical Duties: Take and record vital signs and medical histories, prepare patients for examination, enter patient data into the electronic medical record system, and analyze performance measure data to ensure compliance.

Essential Functions:

  • Maintain accurate and detailed reports and records.
  • Responsible for care planning, entering, collecting, analyzing, and reporting data.
  • Room patients, record patients' medical information, vital signs, telephone calls, and medication refills.
  • Complete pre-visit planning prior to patient appointments and update medical providers on patient needs.
  • Prepare treatment rooms for patient examinations.
  • Assist clinical staff with medical procedures.
  • Collect biological specimens from patients, process, and enter results.
  • Match laboratory requisition forms to specimen tubes.
  • Draw blood from veins, capillaries, or dermal puncture methods.
  • Dispose of biomedical waste and/or contaminated sharps in accordance with applicable laws, standards, and policies.
  • Perform other duties as assigned.

Minimum Qualifications:

  • Medical Assistant license or comparable work-related skills, knowledge, and experience are preferred.
  • Valid driver's license by the State of Montana.

Knowledge, Skills, and Abilities:

  • Knowledge of principles and processes for providing personable customer service, including patient needs assessment, meeting quality standards for services, and evaluation of patient satisfaction.
  • Knowledge of medications, immunizations, communicable diseases, CPR, and other related nursing procedures.
  • Active listening, good communication skills, and social perceptiveness.
  • Ability to work independently and as a team player.
  • Ability to meet the standards and metrics of the patient-centered medical home model and quality improvement measures.

Supervision: N/A

Physical and Environmental Demands: Work is performed in an office and clinic setting; stands, walks with intermittent sitting; reaches for and uses writing instruments and keyboard; reads reports and other written materials; extensive use of telephone and oral communication with the public and coworkers; stoops; bends; kneels; reaches for; picks up; and pushes or pulls; ability to lift up to 30 pounds.

Special Requirements:

  • Performs duties in the delivery of health services.
  • Hazardous risks may include exposure to infected body fluids, sharp instruments, and chemicals, requires adherence to universal safety precautions.

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