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Medical Office Assistant

2 months ago

Owensboro, Kentucky, United States Owensboro Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Office Assistant to join our team at Owensboro Health. As a Medical Office Assistant, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:
  • Schedule and reschedule appointments and diagnostic testing using computerized scheduling programs.
  • Collect and record vital signs, perform basic diagnostic procedures, and specimen collection.
  • Monitor and communicate changes in patient condition, document patient care given, and maintain equipment and medical supplies.
  • Accept payments and co-pays, reconcile co-payments and cash receipts, and communicate effectively with insurance companies and external agencies.
  • Provide excellent customer service, answer internal and external calls, and maintain examination areas.
  • Perform patient registration, patient check-out, pre-certifications, pre-procedure instructions, and appointment confirmations.
  • Retrieve records, ensure proper release of information forms, and file new and returned records according to established systems and policies.
  • Enter information into computer database(s), verify data, and locate and prepare records for archival or destruction.
  • Assist with performing patient assessments and treatments under the supervision of a physician, nurse practitioner, physician assistant, or nurse.
Requirements:
  • High school diploma or equivalent preferred.
  • No experience required, but ABR-OE credential from American Association of Medical Assistants (AAMA) required within 120 days of obtaining 24 months of experience within the last 36 months in a healthcare facility under the supervision of a licensed healthcare provider.
  • BLS certification as a Basic Life Support Healthcare Provider required within 90 days of employment in this position.
Skills and Attributes:
  • Critical thinking skills and decisive judgment.
  • Ability to work in a stressful environment and take appropriate action.
  • Excellent communication and interpersonal skills.
Physical Demands:
  • Standing: Frequently.
  • Walking: Frequently.
  • Sitting: Occasionally.
  • Lifting 0-25 lbs: Rarely.
  • Lifting 25-75 lbs: Rarely.
  • Lifting over 75 lbs: Rarely.
  • Carrying 0-25 lbs: Rarely.
  • Carrying 25-75 lbs: Rarely.
  • Carrying over 75 lbs: Rarely.
  • Pushing/Pulling 0-25 lbs: Frequently.
  • Pushing/Pulling 25-75 lbs: Occasionally.
  • Pushing/Pulling over 75 lbs: Occasionally.
  • Climbing: Occasionally.
  • Bending/Stooping: Frequently.
  • Kneeling: Occasionally.
  • Crouching/Crawling: Occasionally.
  • Reaching: Frequently.
  • Talking: Frequently.
  • Hearing: Frequently.
  • Repetitive Foot/Leg Movements: Rarely.
  • Repetitive Hand/Arm Movements: Frequently.
  • Keyboard Data Entry: Frequently.
  • Running: Rarely.
  • Vision: Depth Perception: Frequently.
  • Vision: Distinguish Color: Frequently.
  • Vision: Seeing Far: Frequently.
  • Vision: Seeing Near: Frequently.

Owensboro Health Core Commitments:

  • INTEGRITY - We conduct ourselves with a high level of responsibility, reliability, and honesty because we take seriously the trust of our patients and coworkers.
  • RESPECT - We value and accept the unique talents and contributions of every patient, customer, and team member in the Owensboro Health community.
  • TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments, and plan the future.
  • INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.
  • SERVICE - We focus on service to patients, customers, and team members by anticipating their needs, thoughtfully meeting those needs, and continually improving the quality of everything we do.
  • EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work, and provide outstanding service.