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Paint Department Specialist

2 months ago


New Castle, Pennsylvania, United States T & M Hardware & Rental Full time
About the Role

We are seeking a customer-focused team member who is excited about finding solutions to customer needs and capable of learning new skills. As a Paint Department Specialist, you will be part of a team focused on working together to provide an outstanding customer experience.

Key Responsibilities
  • Possess a friendly outgoing demeanor and work well with customers as well as other team members.
  • Ensure all pages and calls are answered promptly, courteously and effectively.
  • Forward any customer complaint that cannot be handled to a member of management.
  • Possess strong product knowledge and knowledge of store layout and location of products.
  • Participate in store meetings.
  • Be professional in appearance and actions.
  • Perform all other duties as assigned.
Requirements
  • Paint knowledge, retail, and customer service experience are preferred but not necessary.
  • Excited to work in a fast-paced environment that changes often.
  • Capable of handling multiple tasks at one time.
  • Able to lift 50 lbs, and able to stand/walk for long periods of time.
  • Able to work a flexible schedule to support business needs, including nights and weekends.
What We Offer
  • Career Advancement Opportunities
  • Employee discounts
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance