Patient Services Coordinator
2 weeks ago
At OrthoCarolina, we are committed to providing exceptional patient care and service. We are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team.
Job Summary:The Patient Services Coordinator will serve as the initial point of contact for patients and healthcare providers within the clinic. This role will be responsible for scheduling appointments, answering incoming calls, and ensuring that all calls are handled in a timely and courteous manner.
Key Responsibilities:- Schedule appointments and answer incoming calls from healthcare providers and patients.
- Reschedule patients as needed to accommodate clinic schedules and assist referral physicians and other healthcare providers with information and appropriate resources.
- Support the clinical team to more efficiently assist patients with medical questions, using templates and protocols which are completed, and sent to clinical team for response.
- High school diploma or equivalent required.
- 1-2 years of experience in a medical office setting preferred.
- Excellent communication and organizational skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Medical, dental, and vision insurance.
- Health savings account.
- Life insurance.
- Voluntary supplemental life insurance.
- Voluntary critical illness/accident/hospital indemnity insurance.
- Short-term/long-term disability insurance.
- 401(k)/ROTH retirement plan.
- Employer 401(k) safe harbor.
- 401(k) profit-sharing plan.
- 529 savings plan.
- Employee assistance program.
- Voluntary wellness program.
- Tuition reimbursement.
- Voluntary legal plan/identity theft.
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