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Customer Service Ambassador
2 months ago
We're passionate about delivering an unforgettable dining experience that showcases the culinary art of Churrasco. Our mission is to ignite passion and joy in our team, guests, and communities. We believe that better futures start when we bring our best to the table every day to feed a purposeful future - starting with our team members.
Job SummaryWe're seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for facilitating service activities to enhance and enable the guest experience. You will convey the gratitude of the organization to the guest for their patronage through guest-focused practices. You will preserve and share the festive, hospitable, and gracious spirit of Southern Brazilian traditions.
Key Responsibilities- Facilitate service activities to enhance and enable the guest experience.
- Convey the gratitude of the organization to the guest for their patronage through guest-focused practices.
- Preserve and share the festive, hospitable, and gracious spirit of Southern Brazilian traditions.
- Complete any beginning or closing shift duties as directed by management.
- Must have a high level of endurance and mental acuity and toughness to manage conflict and deal successfully with high-stress situations.
- Must be able to transport objects up to 50 lbs, stand for long periods of time, and work at a quick pace.
- Must be able to work weekends and holidays.
We offer a comprehensive benefits package, including medical, dental, and vision insurance, company-paid life insurance, and short-term disability. We also offer a voluntary benefits package, including critical illness, hospital indemnity, accident coverage, permanent life, and pet insurance.
Part-time team members are offered a minimum essential coverage (MEC) health plan, dental, vision, short-term disability, and life insurance. Coverage for these plans can start as early as the first of the month following your hire date. Additionally, part-time team members are offered enrollment in voluntary benefits, including pet insurance, legal, and ID protection.
Fogo de Chão is an equal opportunity and E-Verify employer. This position has a fixed rate of $16.00 and is also eligible to receive tips. Additional details regarding tips will be made available during onboarding or upon request.
