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Director of Technical Operations

2 months ago

Cleveland, Ohio, United States Austin Powder Full time
Job Summary

Austin Powder Company is seeking a highly experienced and skilled Director of Technical Services to lead our technical blasting services in the U.S. and Canada. As a senior leadership position, this role is accountable for the safety mission of the company and is an integral part of the APC leadership team.

Key Responsibilities
  • Safety Management
    • Develop a comprehensive strategy to reduce instances of flyrock and misfire events.
    • Lead the company's mission to be the world's safest explosives manufacturer and blast services provider.
    • Establish and maintain safety expectations and goals for all blasting and technical services.
    • Ensure systems are in place for systematic identification, investigation, and mitigation of risk.
    • Establish and maintain policies, SOPs, and best practices to facilitate safe, consistent, and effective blasting services.
    • Monitor and review the status of investigations, or legal proceedings, regarding product complaints, misfires, flyrock, and other blasting incidents.
  • Leadership and Development
    • Represent the capabilities and needs of technical services as an active member of the APC leadership team.
    • Lead by example and through conscious choices, aligned with the company's core values.
    • Establish agreed-upon goals and objectives for direct reports with measurable outcomes and/or key performance indicators.
    • Develop a strategy to continually grow blasting capabilities and capacities while ensuring the talent pool to execute the vision.
    • Ensure the company has the talent to execute its strategies by hiring and developing a strong technical team and making succession planning a core business principle.
    • Communicate clear and consistent legal and ethical standards and ensure organizational compliance.
  • Product and Application Technical Support
    • Provide advanced technical guidance to employees and customers on mine planning, blast design, product selection, post-blast analysis, blast optimization, and other blasting service needs.
    • Support manufacturing and commercial objectives through the continual improvement of the quality, performance, and profitability of explosive products.
    • Maintain a high-level understanding of and proficiency with blasting tools, software, and systems to support developmental and troubleshooting needs.
    • Ensure proper training materials and programs are available to support the safe and consistent application of explosive products, technical tools, and blasting techniques.
Competencies and Skills
  • Maintains a consistent and respectful demeanor in the face of constant changes and challenges.
  • Demonstrates broad knowledge of company products and equipment used in blasting applications and the willingness to continue learning.
  • Thinks clearly and systematically while observing, analyzing, interpreting, evaluating, explaining, problem-solving, and making decisions.
  • Is an effective listener who makes knowledge-based decisions with empathy and has a reputation of integrity and building trusted relationships.
  • A strong communicator who presents information clearly and concisely and regularly confirms correct interpretation by others of information provided.
  • Empowers others through effective delegation, trust, and accountability.
  • Must be a self-starter with strong time management and prioritization skills who can organize multiple schedules, events, and meetings efficiently.
  • Continually looks to improve performance via development of professional skills and personal growth.
  • Strong writing skills to develop clear, concise documents and reports.
  • Strong presentation skills to build and deliver effective and engaging interactions with internal and external participants.
  • Ability to identify new ideas and transform them into new/improved services that benefit the company.
  • Solid financial analytical skills with the ability to budget effectively.
  • Perceptive enough to recognize trends in the industry and identify strategies to move innovation forward.
Education and Experience
  • A completed bachelor's degree preferably in Mining Engineering. Relevant experience in lieu of education may be considered.
  • Seasoned performer (10+ years), preferably in the service side of mining, quarry, or seismic markets.
Work Environment
  • This position requires up to 50% overnight travel, including remote work and working in office, plant, and outdoor elements.
Location
  • Must be located within the continental US or Canada within close proximity to a major domestic airport.
About Austin Powder Company

Austin Powder Company is a leading provider of explosive products and services. Our mission is to improve the world we live in through the safe and responsible use of explosives.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Austin Powder Company is an Equal Opportunity and Affirmative Action Employer.