Loss Prevention Specialist

2 weeks ago

Spokane, Washington, United States Kohl's Full time
About the Role

We are seeking a highly skilled Loss Prevention Officer to join our team at Kohl's. As a Loss Prevention Officer, you will play a critical role in improving company profitability by executing programs around external theft deterrence and internal investigations to drive shortage reduction.

Key Responsibilities
  • Create partnerships with store, law enforcement, and local network groups to prevent theft and recover merchandise.
  • Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines.
  • Conduct surveillance of external theft using CCTV surveillance equipment and assist in internal theft investigations in compliance with Company Guidelines.
  • Accurately complete and maintain all external and internal theft investigation case records according to Kohl's standards.
  • Act as a representative on behalf of Kohl's on legal proceedings as needed and inform Supervisors and Store Management of shortage control opportunities.
  • Monitor store alarm system and EAS system and support Loss Prevention awareness in the store.
Requirements
  • Ability to work independently with initiative and strong customer service skills.
  • Ability to make quick decisions in the company's best interest and uphold confidential information and investigations.
  • Detail-oriented and able to perform the accountabilities listed in the "What You'll Do" Section.
  • Ability to comply with dress code requirements and basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
  • Ability to satisfactorily complete company training programs and operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Physical/Cognitive Requirements
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull on a frequent basis.
  • Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
  • Ability to visually verify information and locate and inspect merchandise.
  • Ability to comply with health and safety standards.

Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including WORK LIFE BALANCE, HEALTH & WELLNESS, SAVINGS & RETIREMENT BENEFITS, INSURANCE PROGRAMS, and LIFE EVENTS.

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