Desktop Hardware Engineer

6 days ago


Palo Alto, California, United States HCLTech Full time
Job Overview

We are seeking an experienced Desktop Support Specialist to join our team at HCLTech. This role involves providing technical support and services to our employees, ensuring seamless IT operations, and resolving complex technical issues.

Key Responsibilities
  • Hardware Troubleshooting: Identify and resolve hardware-related issues with desktop and laptop computers.
  • Network and Server Administration: Manage and maintain network infrastructure, Intel servers, and telecoms systems.
  • Operating System Expertise: Develop expertise in Microsoft and macOS operating systems, including Big Sur & above.
  • Communication and Collaboration: Foster strong relationships with employees, management, and external partners through effective communication and collaboration.
  • Additional Requirements: Valid driver's license, reliable transportation, and passing a background security check.
Compensation and Benefits

The estimated salary for this position is $60,000 - $80,000 per year, depending on location and experience. HCLTech also offers a comprehensive benefits package, including medical, dental, vision, and retirement plans, as well as opportunities for growth and professional development.



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