Customer Service Associate

3 hours ago


Havre de Grace, Maryland, United States Ajilon Full time
Ajilon Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Ajilon.

Key Responsibilities:

  • Address customer inquiries, questions, and concerns in a timely and professional manner.
  • Verify customer billing information and shipping addresses to ensure accurate and efficient processing.
  • Function efficiently and productively in a high-volume telephone call center environment.
  • Route escalated calls to the Call Center Supervisor for prompt resolution.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Strong problem-solving and analytical skills.
  • Proficiency in using technology to manage customer interactions.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation and benefits package.

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